First: Intellectual Property & Trademark

All content on the Double Beauty website/app (including but not limited to logos, images, text, software, and designs)is the property of Double Beauty. Use, duplication, or distribution without prior written consent is strictly prohibited.

 

Second: Orders and Payment

When placing an order through Double Beauty, the full value of the purchased items will be deducted, including applicable taxes. By confirming your order, you allow us to verify your payment details via secure channels.

 

Third: Product Availability

All orders are subject to approval and stock availability. If a product is unavailable, the customer is entitled to a full refund minus any payment gateway fees.

 

Fourth: Payment Methods

Available payment methods include Cash on Delivery and secure online card payments.

 

Return Policy

You may return products within 3 calendar days. Conditions apply: product must be unused, unopened, in original packaging, and not perishable. Refunds will be issued to the original payment method.

 

Cancellation Policy

You can cancel your order within 15 minutes by calling customer service.

 

Delivery Policy

Orders are delivered within 4 days to 7 days. Times may vary during peak days and vacations.
Track orders via customer service or email.